Social Media Management

Social Media Management That Works While You Run the Business

You know your channels should be active, but keeping them that way is a job in itself, and it is the first thing to slip when the week gets busy. We take it off your hands. Based in Norwich, we build social channels that do more than look tidy. They bring people to your business, with AI-assisted research and planning behind human-led strategy and creative.

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5-Star Rated on Google

Honest feedback matters to us, so we ask everyone we work with to review us. You can read every one of those reviews on our Google profile.

Trusted by Growing Businesses

Founded in 2022, we have grown steadily through referrals and word of mouth, partnering with ambitious businesses across Norfolk and right across the UK.

We Keep Our Clients Happy

Over 90% of our partners stay with us beyond the first year, because the work keeps delivering the growth they came for.

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Active Social Partners

Everything Your Social Presence Needs, in One Place

Taking it off your hands means handling the whole cycle, not just the posting. Strategy, content planning, creation, scheduling, and the optimisation that keeps it all improving month on month.

Content Strategy

A strategy shaped around your brand, your audience, and what the business actually needs to achieve. Nothing off a template.

Content Creation

High-quality, on-brand content including graphics, copywriting, and short-form video, each piece tailored to the platform it is made for.

Scheduling & Publishing

Consistent, timely publishing across all your social channels. We keep your audience engaged without the hassle.

Performance Reporting

Clear monthly reports covering reach, engagement, follower growth, and an honest read on what is working and what isn't.

AI-Assisted Content Planning

We use AI tools to research trending topics, spot content gaps, and draft frameworks quickly. Everything is then reviewed, refined, and aligned to your brand voice before a word goes out under your name.

Platforms We Manage

Facebook

Reach and engage your audience on the world's largest social network.

Instagram

Photo, reel, and Stories content that builds an engaged following around your brand.

LinkedIn

B2B content that reaches decision-makers and builds your credibility in your sector.

TikTok

Short-form video content to reach younger audiences and drive brand awareness.

Our Social Media Management Process

Good social media is a sequence, not a scattergun. Each stage sets up the one after it, from the first strategy session through to monthly optimisation, and that order is what keeps your presence consistent, on-brand, and growing.

Strategy & Audit

We start by auditing your existing presence, researching your audience and competitors, and building a content strategy aligned to your business goals. There are no generic templates here. Every strategy is built around your brand and what you are trying to achieve.

Content Creation

With the strategy agreed, we create the work itself: graphics, copy, short-form video, and story content, each piece built to perform on the platform it is made for. Everything comes to you for approval first, so nothing is ever published without your sign-off.

Publish & Engage

Once it is approved, we publish consistently across all your channels. We manage the scheduling, monitor engagement, and respond to comments and messages, keeping your audience active and your brand voice steady across every interaction.

Optimise & Report

Each month we review performance with you and show clearly what is working and what needs adjusting. Content strategy, posting frequency, and platform focus are then refined on the strength of real data rather than hunches, so the results compound over time.

Social Media Management FAQ

Straightforward answers to the questions we hear most, with no jargon and no spin.

Are you a freelance social media manager, or an agency?

We sit between the two. You work with the same small group of people the whole way through, much as you would with a freelance social media manager, but with the cover, accountability and range of skills a single freelancer cannot offer alone.

Which social media platforms do you manage?

We manage Facebook, Instagram, LinkedIn, TikTok, and X (Twitter). We recommend focusing on the platforms where your audience actually spends time rather than spreading thinly across everything. During strategy, we identify which platforms are most valuable for your business and prioritise accordingly.

Who writes the content, and do I get to approve it?

We write all the copy, create all the graphics, and produce everything in-house. Before a single word is written, we learn your brand voice, your product or service, and your audience. Every piece then comes to you through a shared content calendar, so you can approve it, request changes, or give feedback before anything is scheduled. Nothing goes live without your sign-off, which means you keep full visibility and control while we carry the work.

Do you manage community responses and comments?

Yes, community management is part of the service. We monitor comments, respond to messages, and keep engagement active across your channels. Where a query is sensitive or needs your direct input, we flag it to you rather than answering on your behalf.

How long before I see results?

Organic social media growth is a medium-term strategy. In the first month you will see improved consistency and professionalism. Meaningful growth in reach, followers, and engagement typically builds over three to six months as the algorithm responds to consistent, quality content. Businesses that have been inactive see faster improvement than those starting from zero.

Do you also run paid social ads?

Yes. We manage paid social advertising on Facebook, Instagram, LinkedIn, and TikTok alongside your organic management. Running the two together is far more effective, because organic content lifts your ad quality scores and gives us real engagement data that sharpens the paid targeting.

What reporting do you provide?

Monthly reports covering reach, impressions, follower growth, engagement rate, top-performing content, and any paid campaign metrics. Rather than hand you raw numbers, we add commentary on what the data means and what we are doing about it, so you always know exactly what is happening with your social media.

Norwich, Norfolk & Across the UK

We are based in Norwich and manage social media for businesses throughout Norfolk and nationally. Knowing a local market, its customers, and how they behave online gives our regional clients a real edge, and we cover both areas in more detail below.