Development Support
Development Support That Unblocks Growth
A checkout that fails at the final step, a tracking tag that never fires, two systems that refuse to talk to each other: the technical problems behind the scenes are often what hold your marketing and growth back. We clear them. Based in Norwich, we handle the site fixes, integrations, tracking work, and speed improvements that keep growing businesses moving, from a quick bug fix to a full system build, including AI automation for teams ready to use it.
Get in Touch5-Star Rated on Google
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Trusted by Growing Businesses
We started in 2022 and have grown through referrals and word of mouth, working with ambitious businesses across Norfolk and further afield.
We Keep Our Clients Happy
Over 90% of our partners stay with us past the first year, because the work keeps their businesses running better.
Bug Fix Turnaround
Integrations Built
Years Dev Experience
Active Dev Retainers
Practical Development That Solves Real Problems
Off-the-shelf tools carry most businesses a long way, then hit a wall. When they do, whether it is an integration, a bug, a bespoke feature, automation, or a larger system build, we step in and fill the gap.
Bug Fixes
Fast diagnosis and resolution of broken functionality, errors, and the small faults that undermine a site. We find the real cause and fix it properly the first time.
System Integrations
Connect your website, CRM, ERP, payment systems, and marketing tools so they share data and work as one, instead of leaving your team to bridge the gaps by hand.
Bespoke Functionality
Custom features and tools built around how your business actually works, for the times an off-the-shelf plugin cannot do the job.
Automation
Automate the repetitive manual processes that eat hours every week, freeing your team to spend that time on work that moves the business forward.
Large System Builds
Complex backend systems, portals, dashboards, and platforms, built to support your growth as it scales.
Time Savers
Sometimes the biggest gain is spotting the bottleneck you have stopped noticing. We find those, then build the small tools that give your team its time back.
AI Integrations & Automation
Connecting AI to the systems you already run: intelligent workflows, AI-assisted features, and API integrations with platforms like OpenAI, Anthropic, and Google AI. We keep it practical, matching the right tool to the right problem rather than adding AI for its own sake.
Shopify & Shopify App Development
From storefront builds to custom apps, we develop and extend Shopify to do exactly what your business needs, not just what the theme allows. If an off-the-shelf app does not exist, we build it.
Shopify Store Development
Theme development and customisation, Liquid templating, and conversion-focused storefronts built to sell rather than just to look the part.
Custom Shopify App Development
Bespoke Shopify apps, custom or public, that add the exact functionality your store needs. Built properly with the Shopify APIs, webhooks, and app extensions, to Shopify's standards.
Integrations & Automation
Connect Shopify to your ERP, CRM, fulfilment, accounting, or marketing tools, with reliable syncing and proper error handling instead of fragile workarounds.
Checkout & Performance
Checkout extensions, headless and Hydrogen builds where they genuinely earn their place, and performance work that keeps your store fast as it grows.
Development That Actually Delivers
We build practical, reliable software that saves time, removes friction, and lifts the limits on what your current setup can do. We will not over-engineer or pile on complexity you do not need. We build what moves you forward, and no more.
We work across a wide range of technologies, including PHP, JavaScript, WordPress, WooCommerce, Shopify, REST APIs, and databases. Whatever your stack, we can support it.
AI has become a practical tool rather than a future promise. We build AI-powered features into real systems: intelligent search, content pipelines, automated workflows, chatbots, and data processing. No hype, and no forcing the wrong tool onto the job.
Every project begins with a clear scope, timeline, and cost, so there are no surprises and no scope creep. You get focused, high-quality work delivered on time and on budget.
Discuss Your ProjectFast Turnaround
We work quickly without cutting corners. Most bug fixes are resolved within 24 to 48 hours.
Clean Code
Well-structured, documented code that stays easy to maintain and extend later.
Clear Communication
We keep you informed the whole way through. No mystery, no jargon, no unexpected delays.
Flexible Engagement
Work with us on a retainer, per project, or ad hoc, whichever suits how your business runs.
Our Development Support Process
From the first brief to final delivery and the support that follows, a clear order that keeps every project on scope, on budget, and on time.
Brief & Requirements
It starts with a clear brief: what you need, why you need it, and how it fits the way your business runs. We ask the right questions early, because requirements left vague now become problems later. We turn fuzzy ideas into a precise, agreed specification.
Scope & Quote
Next comes a detailed, fixed-price scope of work, with no ambiguity and no open-ended billing. You know exactly what you are getting and what it costs before a line of code is written. If requirements change, we agree it with you first, not after.
Build & Test
Then we build. Focused, high-quality work delivered on schedule, with regular updates and rigorous testing before anything ships. Nothing untested reaches your live environment.
Support & Maintain
After delivery we stay available for fixes, refinements, and retainer support. Many partners stay with us for the long term, not because they are tied in, but because a trusted development team on call makes their business run better.
Development Support FAQ
Straightforward answers to the questions we hear most, with no jargon and no spin.
Are you a freelance web developer, or an agency?
Neither, exactly, and that is rather the point. You get the direct, one-to-one working style of a good freelance web developer, with a settled team behind it so the work never stalls when one person is away, and without being handed to a junior the way you might be at a larger agency.
How quickly can you fix a bug?
For retainer clients, we triage every bug report within a few hours and resolve most issues within 24 to 48 hours, depending on complexity. Critical problems like broken forms, payment failures, or site downtime jump the queue and get immediate attention. If you are not on a retainer, we aim to come back with a response and a timeline within one business day.
What technologies and platforms do you work with?
PHP, WordPress, WooCommerce, Shopify, MySQL, JavaScript, HTML, CSS, and a wide range of third-party APIs. We also work with CRM platforms including HubSpot, Salesforce, and Pipedrive, and automation tools including Zapier and Make. If you are unsure whether we cover your stack, just ask. It almost certainly is.
Do you offer retainer-based development support?
Yes, and it is how most of our long-term partners work with us. A monthly retainer gives you a guaranteed block of development hours, priority response times, and a team that already knows your codebase. That is far more efficient than briefing a new developer every time something needs doing.
Can you integrate my website with my CRM?
Yes. CRM integrations are a core part of our work. We have connected websites and internal tools to HubSpot, Salesforce, Pipedrive, and custom CRM systems over REST APIs. We build clean integrations with proper error handling, not fragile workarounds that break the moment an API changes.
Do you do WordPress development?
Yes. WordPress makes up a significant part of our work: plugin customisation, theme development, WooCommerce extensions, performance work, and bespoke functionality that reaches beyond what off-the-shelf plugins can deliver. We write clean, well-documented code that does not leave technical debt behind.
Do you build Shopify apps and custom Shopify functionality?
Yes. Alongside Shopify store and theme development, we build custom Shopify apps, whether a private app for your own store or a public app, using the Shopify APIs, webhooks, and app extensions. We also handle Shopify integrations with your ERP, CRM, or fulfilment, and checkout and performance work. If the app you need does not exist yet, we can develop it.
Can you build a custom portal or internal tool?
Yes. Custom portals and internal tools are among the most valuable projects we take on: client dashboards, staff intranets, booking systems, inventory management, and automated reporting. We have built platforms like these across a range of industries, so we know how to deliver complex functionality cleanly and keep it reliable over time.
Norwich, Norfolk & Across the UK
Based in Norwich, we support businesses across Norfolk and the rest of the UK. The two pages below go into our local development work in more detail.
Development Support for Norwich Businesses
Web development and technical support for Norwich businesses, delivered fast, tested properly, and always on scope.
Norwich Dev Support →Development Support Across Norfolk
From bug fixes to full system builds, development support for businesses right across the county.
Norfolk Dev Support →