Development Support
Development Support
Based in Norwich, we're a small but mighty agency providing ongoing development support for growing businesses. From quick fixes to complex system builds, we help you solve problems, streamline processes, and build technology that genuinely supports how your business operates.
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Trusted by Growing Businesses
Founded in 2022, we have grown steadily through referrals and word of mouth, partnering with ambitious businesses across Norfolk and beyond.
We Keep Our Clients Happy
Our partner retention rate is over 90% because we provide the results our partners need to grow.
Bug Fix Turnaround
Integrations Built
Years Dev Experience
Active Dev Retainers
Practical Development That Solves Real Problems
Whether you need integrations, bug fixes, bespoke functionality, automation, or large-scale system development, we step in where off-the-shelf solutions fall short.
Bug Fixes
Fast diagnosis and resolution of website bugs, broken functionality, and technical issues. We fix it correctly the first time.
System Integrations
Connect your website, CRM, ERP, payment systems and marketing tools to work seamlessly together.
Bespoke Functionality
Custom features and tools built specifically for your business needs - when off-the-shelf plugins won't cut it.
Automation
Automate time-consuming manual processes to save hours of work every week across your business.
Large System Builds
Complex backend systems, portals, dashboards and platforms built to support business growth at scale.
Time Savers
We identify and build tools that dramatically reduce repetitive manual work, giving your team time back.
Development That Actually Delivers
Our focus is on practical, reliable development that saves time, reduces friction, and removes limitations from your existing setup. We don't over-engineer, we don't add unnecessary complexity - we build what you need to move forward.
We work with a wide range of technologies and platforms, including PHP, JavaScript, WordPress, WooCommerce, REST APIs, databases and more. Whatever your tech stack, we can support it.
Every project starts with a clear scope, timeline and cost. No surprises, no scope creep - just focused, high-quality development work delivered on time and on budget.
Discuss Your ProjectFast Turnaround
We work quickly without cutting corners. Most bug fixes are resolved within 24-48 hours.
Clean Code
Well-structured, documented code that's easy to maintain and extend in the future.
Clear Communication
We keep you informed throughout - no mystery, no jargon, no unexpected delays.
Flexible Engagement
Available on a retainer, project or ad-hoc basis to suit your business needs.
Our Development Support Process
From brief to build and beyond - a structured approach that keeps every project on scope, on budget, and on time.
Brief & Requirements
A clear brief covering what you need, why you need it, and how it fits into your business. We ask the right questions to scope correctly - requirements that are vague at this stage cause problems later. We turn fuzzy ideas into precise, agreed specifications.
Scope & Quote
A detailed, fixed-price scope of work. No ambiguity, no open-ended billing. You know exactly what you are getting and what it costs before work begins. If requirements change, we discuss it before we action it - not after.
Build & Test
Focused, high-quality development work delivered on time. We keep you updated throughout and test rigorously before delivery. No last-minute surprises, no untested code going live - everything is verified before it hits your production environment.
Support & Maintain
We are available after delivery for bug fixes, refinements, and ongoing retainer support. Many of our development partners stay with us long-term - not because they have to, but because having a trusted development team on call makes their businesses run better.
Development Support FAQ
Straightforward answers to the questions we hear most - no jargon, no spin.
How quickly can you fix a bug?
For retainer clients, we triage all bug reports within a few hours and resolve most issues within 24 to 48 hours depending on complexity. For critical issues - broken forms, payment failures, site downtime - we prioritise immediately. For non-retainer clients, we aim to provide a response and timeline within one business day.
What technologies and platforms do you work with?
PHP, WordPress, WooCommerce, MySQL, JavaScript, HTML, CSS, and a wide range of third-party APIs and integrations. We also work with CRM platforms including HubSpot, Salesforce, and Pipedrive, and automation tools including Zapier and Make. If you are unsure whether your stack is something we cover, just ask - it almost certainly is.
Do you offer retainer-based development support?
Yes - and it is how most of our long-term development clients engage with us. A monthly retainer gives you a guaranteed block of development hours, priority response times, and a team that already knows your codebase. Far more efficient than briefing a new developer every time something needs doing.
Can you integrate my website with my CRM?
Yes. CRM integrations are a core part of our development work. We have experience integrating websites and internal tools with HubSpot, Salesforce, Pipedrive, and custom CRM systems via REST APIs. We build clean, reliable integrations with proper error handling - not fragile workarounds that break when an API changes.
Do you do WordPress development?
Yes. WordPress development makes up a significant part of our work - plugin customisation, theme development, WooCommerce extensions, performance optimisation, and bespoke functionality beyond what off-the-shelf plugins can deliver. We write clean, well-documented code that does not create technical debt.
What is the process for starting a new development project?
Start with a brief - what you want built and why. We ask questions, produce a scope of work, and provide a fixed-price quote. Once agreed, we schedule the work, keep you updated throughout, and test everything before delivery. No hidden surprises at any stage.
Can you build a custom portal or internal tool?
Yes. Custom portals and internal tools are among the most valuable projects we work on - client dashboards, staff intranets, booking systems, inventory management tools, automated reporting systems. We have built bespoke platforms across a range of industries and understand how to deliver complex functionality cleanly and reliably.
Do you take on large system builds?
Yes. We have experience delivering large-scale system builds - complex data-driven platforms, multi-user systems, and integrations spanning multiple third-party services. Large projects are scoped carefully, documented thoroughly, and built with maintainability in mind. We work as a long-term partner, not just a contractor.
Norwich, Norfolk & Across the UK
Based in Norwich, we provide development support for businesses across Norfolk and beyond. We have dedicated pages covering our local development support work in more detail.
Development Support for Norwich Businesses
Web development and technical support for Norwich businesses - fast, reliable, and always on scope.
Norwich Dev Support →Development Support Across Norfolk
Development support and bespoke builds for businesses across Norfolk - from bug fixes to full system builds.
Norfolk Dev Support →Let's Talk About Your Business
Get in touch today and let's talk through your requirements. We'll provide a prompt, no-obligation proposal tailored to your business.